Shipping policy
Standard Shipping
- For all in-stock items, we aim to deliver your order to your doorstep within 2 to 4 business days, following a processing time of up to 24 hours. Please note, these delivery windows apply to business days only, excluding weekends and public holidays, ensuring you have a clear expectation of when your items will arrive.
Shipping Costs
- Enjoy free shipping within Lebanon on all orders over $100. We're delighted to offer this benefit to our customers, making your shopping experience even more rewarding.
Pre-Orders and Special Items
- For items requiring pre-ordering or special orders from abroad, delivery timelines may vary. We encourage you to contact us directly for a specific delivery timeline tailored to your order, ensuring transparency and personalized service.
International Orders
- We assess international orders on a case-by-case basis, ensuring we can meet your needs no matter where you are. For details on international shipping options and rates, please contact us. Our team is dedicated to providing you with the best possible service and support.
Order Processing Times
- Please allow up to 24 hours for order processing. This is to ensure that your items are carefully prepared and packed for shipment. We strive to expedite this process and get your products on their way to you as swiftly as possible.
Shipping Partners
- We've partnered with Aramex, renowned for their reliability and efficient delivery services, to handle your shipments. This collaboration ensures that your orders are delivered safely and on time. Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor its progress directly through Aramex’s tracking system.
For any further questions regarding your order, shipping practices, or to inquire about specific shipping needs, please do not hesitate to reach out to us. Our team (support@jeepkb.com) is here to ensure your shopping experience is seamless and enjoyable from beginning to end.
