How long will it take to get my orders?
Expect your order to arrive within 2 to 4 business days for all in-stock items. For pre-orders/special items from abroad, reach out to us for the order-specific delivery timeline.
How can I track my order?
Once your order has been shipped, you'll receive a tracking number. You can easily track your shipment with Aramex.
What's JKB's return/exchange policy?
Unpacked/Uninstalled items can be exchanged in our showroom subject to availability within 30 days from purchasing date. More information here.
How can I get advice on building my rig?
While in life bigger is better, your rig does not have to be big. From stock to hard rock! Reach out to our experienced team for tailored advice for your specific needs.
What are JKB's payment terms?
We require the full payment via OMT, Wish Money, Bank Transfer, or Online Card Payments soon.
How can I contact the JKB team?
Our customer support team is available Monday to Saturday, 9 AM till 7 PM. You can reach us via WhatsApp, phone call at +96170635935, or email at support@jeepkb.com. We're here to assist you with any questions or concerns. Average answer time: 24h
